If you are having trouble accessing our simulcast or need help with anything on the website, our team is here to help. Please call the number below or email us at support@cfaa.com and we will be happy to help fix the problem:

(317) 653-3565

Before you Call or Email – Some Frequently Asked Questions

Registering for the Simulcast
Did you know that you can self-register by going to www.theauctionplatform.com and clicking on the register button in the upper right corner? You will be asked to fill out some information about yourself and your dealership, and then you’ll be ready to go.

Forgotten Password
You can request a new password simply by going to www.theauctionplatform.com and clicking on the login button and then the forgot password link. You will be asked to enter your email address and a link will be sent to your email to help you reset the password.



Fair Shake Program

Columbus Fair Auto Auction is committed to treating all our customers fairly. We want to know about your experience at our auction. Thank you for visiting our complaint resolution website. Please complete following form, including contact information so we may resolve your complaint. Someone will be back to you shortly.

Click Here to Complete the Complaint Form

Thank you for your feedback, and we look forward to resolving your complaint.